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Unit of Competency

BSBOPS404

Implement customer service strategies (Contexualise to CUA)

CUA40920 CUA40920 Certificate IV in Music ACM30122 ACM30122 Certificate III in Animal Care Services ACM40222 ACM40222 Certificate IV in Animal Facility Management ACM40322 ACM40322 Certificate IV in Animal Behaviour and Training AMP40222 AMP40222 Certificate IV in Meat Processing AUR31026 AUR31026 Certificate III in Automotive Sales BSB40120 BSB40120 Certificate IV in Business BSB40320 BSB40320 Certificate IV in Entrepreneurship and New Business BSB40520 BSB40520 Certificate IV in Leadership and Management BSB40720 BSB40720 Certificate IV in Library and Information Services BSB40820 BSB40820 Certificate IV in Marketing and Communication BSB50120 BSB50120 Diploma of Business BSB50520 BSB50520 Diploma of Library and Information Services CPC50520 CPC50520 Diploma of Fire Systems Design CPP40521 CPP40521 Certificate IV in Strata Community Management CPP40719 CPP40719 Certificate IV in Security Management CPP40919 CPP40919 Certificate IV in Waste Management CPP41126 CPP41126 Certificate IV in Home Energy Efficiency and Sustainability CPP41519 CPP41519 Certificate IV in Security Risk Analysis CUA40725 CUA40725 Certificate IV in Design FBP40221 FBP40221 Certificate IV in Baking FNS30220 FNS30220 Certificate III in Personal Injury Management FNS40122 FNS40122 Certificate IV in Credit Management FNS40222 FNS40222 Certificate IV in Accounting and Bookkeeping FNS40821 FNS40821 Certificate IV in Finance and Mortgage Broking FNS40920 FNS40920 Certificate IV in Superannuation FNS41422 FNS41422 Certificate IV in General Insurance FNS41720 FNS41720 Certificate IV in Insurance Broking FNS41820 FNS41820 Certificate IV in Financial Services FNS42022 FNS42022 Certificate IV in Banking Services FNS42222 FNS42222 Certificate IV in Personal Trust Administration FNS50422 FNS50422 Diploma of Payroll Services FNS51920 FNS51920 Diploma of Personal Injury and Disability Insurance Management FWP40420 FWP40420 Certificate IV in Timber Systems Design HLT47321 HLT47321 Certificate IV in Health Administration HLT47825 HLT47825 Certificate IV in Optical Dispensing HLT55118 HLT55118 Diploma of Dental Technology ICT41219 ICT41219 Certificate IV in Telecommunications Engineering Technology MEM40222 MEM40222 Certificate IV in Boating Services MSF40222 MSF40222 Certificate IV in Furniture Design and Manufacturing MSF40318 MSF40318 Certificate IV in Kitchen and Bathroom Design MSF40422 MSF40422 Certificate IV in Glass and Glazing MSM41122 MSM41122 Certificate IV in Recreational Vehicles NWP40120 NWP40120 Certificate IV in Water Industry Operations RII40226 RII40226 Certificate IV in Surface Coal Mining (Open Cut Examiner) RII40426 RII40426 Certificate IV in Underground Coal Operations RII40520 RII40520 Certificate IV in Resource Processing RII40720 RII40720 Certificate IV in Civil Construction RII41126 RII41126 Certificate IV in Drilling Oil & Gas (Onshore) TLI40324 TLI40324 Certificate IV in Supply Chain Operations UEE43225 UEE43225 Certificate IV in Industrial Automation and Control UEG40222 UEG40222 Certificate IV in Gas Supply Industry Operations UEP40122 UEP40122 Certificate IV in ESI Generation UEP40322 UEP40322 Certificate IV in ESI Generation Maintenance – Electrical Electronics UEP40422 UEP40422 Certificate IV in ESI Generation Maintenance (Fabrication) UEP40522 UEP40522 Certificate IV in ESI Generation Maintenance (Mechanical)
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